The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Accommodations
“The room was impeccably clean, making it a welcoming retreat after a long day of exploring.” view full review
Comfortable Beds
“I had the best sleep on the incredibly comfortable beds, it felt like sleeping on a cloud!” view full review
Accessible Features
“The accessible features in the hotel were impressive, ensuring everyone could enjoy their stay comfortably.” view full review
Relaxing Spa Vibes
“The leisure facilities were fantastic; I loved unwinding in the tranquil spa area after a busy day.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Grocery shopping service
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Beach umbrellas
Room features
Air conditioning
Mini-bar
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12 Mukhtar Auezov Street Ул. Ауезова, 12, Nur-Sultan, Kz,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
Map view
12 Mukhtar Auezov Street Ул. Ауезова, 12, Nur-Sultan, Kz,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
City landmarks
Embankment
Kenesary Khan Monument
990 m
Nur-Sultan 020000
Central Park
990 m
Museum
The Museum of the First President of the Republic of Kazakhstan
860 m
Right Embankment
Kenesary Khan
990 m
Kazhimukan Munaitpasov Stadium
1.5
km
Respublika Ave 2
Kazakhstan Military History Museum
800 m
Museum
The Museum of Saken Seifullin
860 m
Zhana Alana Square
Fountain Drevo Zhizni
680 m
Gorky Russian Drama Theatre
860 m
Kalibak Kuanyshev Kazakh Drama Theatre
860 m
Quay Astana
1.3
km
Monument
Monument Of Zhambyl Zhabayev
1.4
km
Park Astana
Flagpole with the Flag of Kazakhstan Republic
1.3
km
Respubliki St
President's Center of Culture & Museum
1.0
km
Zhana Alan Sq.
Zhanibek and Kerei Monument
1.3
km
Monument of Friendship of Peoples
1.3
km
Pobedy Ave
Monument to the Soldiers of World War II
1.3
km
Auyezova St.
Monument to Saken Seyfullin
1.3
km
Bogenbai Batyr street
Monument to Bogenbai Batyr
1.4
km
Respubliki Ave.
Constantine and Helen Cathedral
600 m
Astana Arena
1.3
km
River Ishim Embankment
1.3
km
Monument
Baiterek Tower
4.1
km
Kenesary st. / Respubliki ave
Square Chess Players
2.2
km
Tauyelsizdik Ave.
Zashhitnikov Otechestva Square
1.3
km
Church
Cathedral of Our Mother of Perpetual Help
1.4
km
Respublika Ave 12к6
Saints Constantine and Helen Orthodox Cathedral
800 m
Korgalzhyn taszholy
Ethno-memorial complex Map of Kazakhstan Atameken
2.4
km
Nur-Sultan 020000
Skver Shakhmatistov
800 m
Nearby
Event hall
Astana Concert Hall
360 m
Restaurants
B'16 Syrahana
330 m
A. Bokeikhana St.
Rumi
610 m
Zeltoksan 2/2 Grand Alatau
Fuller's Pub
620 m
Zheltoksan
Butcher's Street
680 m
Imanova 5/2
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Spacious rooms
Good value for price
Inconsistent service
Noisy environment
7.2/10
Very good
Rooms
8.3
Location
8.2
Service
7.2
Dining
5.4
Guest reviews
7.2/10
based on 10 reviews
7.7
7.7/10 based on 179 reviews
Jack
United Kingdom,
January
2025
7.4/10
I had a great time at this hotel, with clean and comfortable rooms making for a pleasant stay. The location was convenient, but the dining options could use some improvement. Overall, I found it to be a solid choice for a restful getaway, although the added costs for some services were a bit unexpected.
Rooms
9.0
The rooms were exceptionally clean and comfortable, offering a cozy atmosphere for relaxation.
Service
7.0
The service was helpful and prompt, though some amenities came with extra fees that I wasn't quite prepared for.
Location
8.0
The location was convenient for exploring the old town, providing easy access to all the main attractions.
Dining
5.0
While the dining options were decent, I found that the variety was lacking, particularly during breakfast.
Facilities
8.0
The hotel had nice facilities that were generally well-maintained, contributing to a comfortable stay.
Aaron
United States,
December
2024
7.8/10
I had a pleasant stay at this hotel with clean and comfortable rooms that made my rest enjoyable. The location in the old town of Aqmola was convenient for visiting local attractions. While the service was decent, it left room for improvement. The dining experience, especially at breakfast, could use more variety, but overall, the amenities offered good value for the price.
Rooms
8.0
The rooms were clean and comfortable, providing a great place to relax after a busy day.
Service
7.0
The service was satisfactory, though I felt it could have been more attentive at times.
Location
9.0
The hotel is situated in the old town of Aqmola, making it easy to get around to tourist spots and local sites.
Dining
5.0
The breakfast lacked variety, which was a bit of a letdown, but the restaurant had a cozy atmosphere.
Facilities
8.0
The hotel offered good amenities, which added to the overall value for money.
Roy
United States,
December
2024
7.6/10
I had a great experience staying here! The hotel is clean and comfortable, making it a lovely place to unwind. I enjoyed the peaceful environment, but I did find the dining options lacking. Overall, it's a good value for the price, though some amenities could use improvement, particularly the Wi-Fi access.
Rooms
9.0
The rooms were spacious and very clean, providing a cozy atmosphere after a long day.
Service
8.0
The staff was accommodating and helpful, always ready to assist with a smile.
Location
9.0
The hotel is conveniently located within walking distance to the main attractions of the city.
Dining
5.0
While breakfast was decent, I wish there were more diverse options to choose from.
Facilities
7.0
Overall, the amenities were basic but functional, especially enjoyed the clean pool area.
Oscar
United Kingdom,
December
2024
6.4/10
I had a lovely stay at the hotel, with clean and comfortable rooms that made me feel right at home. The location was a bit tricky to navigate at times, especially given the older part of town, but overall, it was a pleasant experience. The service was generally attentive, although a little slow during peak hours. Dining was hit or miss, as I found the options limited during breakfast. Despite these small drawbacks, it offered good value for money.
Rooms
8.0
The rooms were clean and quite comfortable, offering a welcoming atmosphere to relax in after a busy day.
Service
7.0
The service was attentive, though I noticed a bit of a slowdown when the restaurant was busy.
Location
6.0
While the location had its charm, navigating the older part of town was a bit challenging, especially if you aren't familiar with the area.
Dining
5.0
Dining was a bit disappointing since the breakfast choices were somewhat limited and didn't quite meet my expectations.
Facilities
6.0
The hotel had decent facilities, but nothing particularly stood out during my stay.
Cameron
United Kingdom,
December
2024
7.2/10
I had a great time at this hotel, which was located in the charming old town of Aqmola. The rooms were not just clean but really comfortable too. I did find the service to be a bit slow at times, especially when I needed assistance in the evening. The location was perfect for exploring the area, but the dining options left something to be desired, particularly at breakfast. Overall, while it was a pleasant stay with good value for money, some improvements could make it even better.
Rooms
9.0
The rooms were spacious and very comfortable, ensuring a good night's sleep.
Service
7.0
The staff was friendly but the service could take a while, particularly during busy hours.
Location
8.0
Being in the old town of Aqmola, the location was convenient for visiting nearby attractions.
Dining
5.0
The breakfast choices were quite limited, which was a bit disappointing considering everything else.
Facilities
7.0
Facilities were decent, with a nice pool area, but could use more amenities.
Carl
United States,
December
2024
6.8/10
My stay at the hotel was pleasant overall. The rooms are spacious and clean, making for a comfortable experience. The service had moments of being attentive, but it fell short at times, which made things a bit frustrating. The location was quite nice, providing easy access to local attractions, though sometimes noisy. The dining was decent, but I was hoping for a bit more variety. All in all, it's a good value for the price, despite some minor setbacks.
Rooms
8.0
The rooms were spacious and clean, which really enhanced my comfort during the stay.
Service
6.0
While the service was mostly attentive, I found that there were instances where it lacked consistency, leaving me a bit frustrated at times.
Location
7.0
The hotel is situated nicely and offers great access to local attractions, but it can be a bit noisy at times.
Dining
6.0
The dining was satisfactory, although I felt there could be more variety offered, especially for breakfast.
Facilities
7.0
The hotel had decent facilities that met my basic needs, but nothing stood out as exceptional.
Spacious rooms
Inconsistent service
Daniel
United Kingdom,
October
2024
7.6/10
My stay at the hotel was quite pleasant overall, as I enjoyed the clean and spacious rooms. The location near the old town was charming and added to the experience, but I felt that the service could use some improvement. The dining options were decent, with some home-made offerings, but there wasn't much variety. It was a good value for what I paid, though I think there’s room for enhancement in certain areas.
Rooms
8.0
The rooms were clean and spacious, offering a comfortable retreat after a day of exploring.
Service
7.0
While the service was generally good, I felt it could have been more attentive at times.
Location
9.0
Being located in the old town of Aqmola was a highlight, making it easy to enjoy the local atmosphere.
Dining
6.0
The dining experience featured some home-made pies and jams, which were a nice touch, but the options were limited.
Facilities
7.0
The facilities were adequate for my needs, though they could be modernized for a more luxurious feel.
Charlotte
United Kingdom,
October
2024
7.8/10
I had a comfortable stay at this hotel, where the atmosphere was quite inviting and the staff genuinely seemed to care. The location in the old town of Aqmola was a pleasant surprise, with plenty of charm around. However, I did find the dining options somewhat lacking, especially in terms of variety at breakfast. Overall, the amenities were solid, but I expected a bit more for the price I paid.
Rooms
8.0
The rooms were modern and spacious, making my stay quite pleasant.
Service
9.0
Service was attentive, and I appreciated the willingness of the staff to assist whenever needed.
Location
9.0
The hotel is situated right in the heart of the old town of Aqmola, which added a lovely historical touch to my experience.
Dining
5.0
Unfortunately, the breakfast left much to be desired as options felt limited and repetitive.
Facilities
7.0
I found the amenities satisfactory, but they definitely could use some enhancements to fully meet expectations.
Isaac
United States,
September
2024
7.4/10
I had a pleasant stay at this hotel, where the rooms were clean and comfortable, providing a cozy atmosphere. The location in the old town of Aqmola was charming and convenient for exploring. However, I found the dining options to be a bit limited in variety, and while the facilities were nice, there was some room for improvement. Overall, I felt the price was fair for what I received.
Rooms
8.0
The rooms were spacious and clean, which made for a comfortable stay.
Service
7.0
Service was decent, but I felt there was a bit more they could do to enhance the experience.
Location
9.0
The location in the old town of Aqmola was great for visiting local attractions and getting a feel for the area.
Dining
6.0
The dining options were good, but I would have liked to see more variety, especially for breakfast.
Facilities
7.0
The hotel had nice amenities, but I felt they could add a bit more to make the stay even better.
Daniel
United States,
September
2024
7.2/10
My stay was quite enjoyable overall! The hotel had a welcoming atmosphere with clean and modern rooms. However, I found the dining options to be a tad limited, which was a bit of a letdown. The location was decent, allowing easy access to some local attractions, but there were instances of noise that disrupted my peace. All in all, it was a good experience, though not entirely perfect.
Rooms
8.0
The rooms were clean, modern, and comfortable, making for a pleasant stay.
Service
7.0
The service was good, but there were times when the response felt a bit slow, especially during busy hours.
Location
8.0
The hotel was conveniently situated, close to local attractions and a short drive to the airport.
Dining
6.0
While the breakfast was good, I wished there were more options to choose from.
Facilities
7.0
The amenities were decent, but the noise level in the evenings was a bit much at times.
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